Terms & Conditions
What Living Heritage Nursery will do for you, and what is expected from you when you join our family.
Admittance & Hours
Age of admittance: From 3 months.
Opening Hours: We are open 51 weeks a year, Monday – Friday, 8 am - 6 pm. Closed for one week between Christmas and New Year, and on all Public Holidays. Children must be delivered/collected within the agreed hours to comply with statutory staffing requirements. A late collection fee is charged as applicable.
Registration & Waiting List
To secure a place, an application form must be submitted with a non-refundable booking fee. If a suitable place is not available, your child's details will be added to a waiting list. If we cannot meet the needs of a child, we may have to amend the offer of a place or vary the hours.
Fees & Payments
Full-time sessions are charged for 51 weeks. There is no reduction in fees for non-attendance (family holidays, sickness, or closures due to unforeseen circumstances). Fees are payable monthly in advance, by the 1st of each month.
Late Payments: Unpaid invoices beyond the 1st incur a £20 late payment charge. The child will not be able to attend any further sessions until full payment has been received.
Consumables & Cancellation
Consumables: Government funding covers the educational element only. Additional hours and consumables (snacks, craft materials, etc.) incur a small charge.
Cancellation:1 month's notice or payment in lieu is required to withdraw a child. Changes to booking patterns must be notified by the 10th of the current month.
Sickness & Medicine
We cannot accept a child who is unwell. Parents must notify the setting as soon as possible of any absence. If a child becomes unwell at the setting, we will contact parents. Written permission must be provided before any medication can be administered.
Clothing & Security
Clothing: All items must be clearly marked. We encourage casual clothing suitable for messy play.
Security: Staff will not release children to unfamiliar individuals without prior permission and the unique collection password.
"I confirm that I have read and agree to the terms and conditions for placement, and give my permission for my child to be cared for by Living Heritage Nursery under these terms."